How to Order?
Shopping at Buraaq Optical is simple and straightforward. Select your preferred product, customize it with your prescription or enhancements, and add it to your cart. At checkout, choose the delivery method that suits you best. Whether you're looking for stylish eyewear or high-quality lenses, you will receive an email with your order details and confirmation once your order is placed. Keep this email for future reference. Relax while we process and ship your order. You can track your shipment using the tracking link provided in the confirmation email.
At Buraaq Optical, we proudly work only with optical retailers, clinics, and business clients across Pakistan. Ordering from us is simple and designed for serious wholesale buyers:
Registration:
First, contact us to register as a wholesale client. We will verify your business details before approving your account.Product Catalog Access:
Once registered, you will receive exclusive access to our latest wholesale catalog, featuring a wide range of eyewear brands, frames, lenses, and accessories — all at unbeatable wholesale prices.Placing an Order:
You can place your order by contacting our sales team directly through WhatsApp, phone, or email. Our team will guide you through the latest offers, availability, and bulk pricing.Payment:
Orders are confirmed after advance payment or as per agreed wholesale terms. We offer multiple secure payment options for your convenience.Delivery:
We deliver across Pakistan with trusted courier partners to ensure safe and timely delivery to your business location.
Note: We deal strictly in wholesale. We do not sell single pieces to individual consumers. Only verified businesses can place orders with us.
1. Order the Product
2. Receive an Confirmation Email
3. Wait for Your Order to Arrive
4. Pick-up or Receive Your Order
Exchange or Return Policy
We prioritize your satisfaction. If you're not happy with your purchase, you can request an exchange or refund within 14 days of receiving your order.
Conditions for Returns and Exchanges:
The product must be in its original state, including:
- Complete Packaging: All components and accessories must be intact.
- Proof of Purchase: A receipt or order confirmation.
- Warranty Card: If applicable.
If the product is damaged or defective, please provide an official service report describing the issue.
Exceptions:
- Returns will not be accepted if any component is missing.
- Opened or used products may still qualify for a refund if functionality is checked without causing damage.
Refund Process:
Once your return request is approved, the refund will be processed according to local regulations, usually within 7-14 business days.
The product is not accepted back if at least one of the components is missing:
- fully equipped equipment;
- a receipt proving the fact of purchase in the WoodMart online store;
- warranty card;
- an act with a description of the defect drawn up by the service department.
The money for the goods will be returned within the terms established by the current legislation
Need Help?
If you have any questions about placing an order, choosing a delivery option, or requesting a return, feel free to contact our support team.
- Call: +92 51 2342255
- Email: info@buraaqoptical.com
